FAQ

Frequently Asked Questions

FAQs

Crowd Cushions are constructed from durable marine-grade vinyl, with a standard size of 42" wide x 30" tall. Custom sizes are available upon request.

For indoor venues or locations requiring compliance with fire safety codes, fire-resistant material options are also available. Designed to withstand energetic crowds and harsh weather conditions, Crowd Cushions are built for longevity. While service life varies based on use and environment, they are expected to last multiple seasons with minimal maintenance.

Crowd Cushions are fully compatible with MoJo, Guardian, Stage Right, and GIGS barriers. For other brands, they are designed to be adaptable, attaching via a mounting bracket that accommodates industry-standard sizes. Our brackets are designed for barriers with a top bar diameter of approximately 2”.

Crowd Cushions are also built to handle uneven ground and help minimize potential pinch points. They are secured to the barrier using a metal cable attached beneath the barricade struts.

When it comes to removal, trained crew members can detach a Crowd Cushion in under 30 seconds, or they can simply be repositioned while remaining attached. There is no need to remove the cushions to move barriers, allowing for a seamless transition between performances.

Power setup: single plug-in for base station power, ethernet connection, with wireless operation and battery reliance for the rest.

The system includes four key components to ensure crowd safety and management:

  1. SMS Messaging: Sends instant alerts to your team’s mobile devices for quick communication during the event.

  2. At-A-Glance Command Center: A visual dashboard that mirrors your stage layout, showing the position of each cushion for real-time monitoring of crowd density.

  3. Roaming Security Pagers: Allows security personnel to receive alerts wherever they are in the venue, ensuring quick response to any situation.

  4. Alert Lights on Barricades: Provides visual indicators on barricades to signal crowd conditions or emergencies, ensuring easy communication with staff and the audience.

Each alert component’s timing and sequence are fully customizable to fit the specific needs of your show and crowd demographic.

Keep every crowd safe, your way! Whether you're looking for a short-term rental, flexible lease, or full purchase, Crowd Cushion™ has the perfect solution. Buy to invest in the future of crowd safety—our team will provide onsite training for as many shows as needed until your staff feels confident. Lease for long-term protection with flexibility or rent for short-term events—our field technicians will handle setup, monitoring, takedown, and train your staff on basic product insights.

We have a team of field technicians and can provide as many as six personnel at any event to support Crowd Cushion. Our services include setup, monitoring, takedown, and staff training on the product. Our support program includes comprehensive staff training. Whether you rent or purchase, our professional services ensure the involvement of our experienced field staff. Their role is to work closely with you and your team until everyone feels comfortable and confident in their responsibilities. We’re committed to being onsite for two or more events, or as long as needed to ensure smooth operation!

Crowd Cushion™ offers a unique sponsorship opportunity by turning essential safety equipment into a high-visibility branding platform. Logos and messaging can be placed on the front cushion, facing fans, and the back beam, visible to security and staff. Customization is available with a variety of vinyl colors, with fire-resistant options in black or gray. This sponsorship provides brands with prominent exposure in high-traffic areas, aligning them with event safety while enhancing marketing visibility.

Crowd Cushion provides detailed end-of-show reports, including the exact start and end times of the show. The report also tracks each alert, documenting the timing, length, and the degree of urgency or moderation for every alert triggered throughout the event. This provides a comprehensive overview of the alerts to keep everyone informed and offer valuable insight for future events.

Crowd Cushion maintains an inventory of cushions available for rent, with rentals typically ready within 4 weeks. For purchases, delivery usually takes between 8 to 12 weeks.